Job Description

Job Description

We invite you to join us for the unique opportunity as Chief of Staff and Business manager supporting the Global Banking (GB) Technology Organization. This role offers the opportunity to Partner with GB Technology’s head of strategy ensuring critical and appropriate topics are presented to the leadership team for awareness, discussion and/or decision making. We're looking for a business management expert who can simplify complex data into actionable insights and establish themselves as a trusted advisor.

As a Chief of Staff and Business Manager within the Global Banking (GB) Technology organization, you will play a key role in aligning our operations with Global Technology’s governance policies and technology best practices. You will promote best practices and knowledge sharing across the Chief Technology Officers (CTOs) to optimize business outcomes. In collaboration with GB’s Technology’s head of strategy and other CTO Chiefs of Staff, you will define and execute strategic initiatives across the technology landscape. You will support the GB’s Chief Information Officer (CIO) and their organizations on a variety of topics. This role requires excellent written and oral communication skills, the ability to multitask in a fast-paced environment, a strong technology background, and experience in operating within a large-scale technology organization.

Job responsibilities

• Partner with GB Technology’s head of strategy ensuring critical and appropriate topics are presented to the leadership team for awareness, discussion and/or decision making.
• Prepare c-suite ready presentations for firmwide councils such as the Global Technology Leadership (GTL), Global Technology Operating Council (GTOC), Risk Management, and other management forums.
• Lead discussions on topics relevant to the team and participate in cross-group initiatives as needed.
• Present to senior executives and stakeholders on technology and organizational initiatives.
• Prepare various executive management reports to support business operations and decision making.
• Develop and bring valuable insights and analysis to the leadership team, enabling data-driven decision making.
• Lead or support major change initiatives to optimize the strategy, focus, alignment, and accountability.
• Develop and drive adoption of performance measurements and progress against business outcomes and key results.
• Establish control points to maintain timely oversight into our vendor management engagements and expenses.
• Curate the GB Technology Leadership Team meeting, track and drive action items and deliverables.
• Partner with communications team on strategy, leadership messages, forums, and speaking events.

Required qualifications, capabilities, and skills.

• 10+ years in Technology, Business Management or Management Consulting experience in financial services
• BS/BA degree or equivalent experience
• Ability to articulate complex concepts into salient facts creating c-suite quality visualizations and presentations
• Strong understanding of enterprise and emerging technology principles and SDLC practices
• Proficient in Excel, PowerPoint/PitchPRO with excellent presentation and data visualization skills
• Strong analytical, communication, leadership, and quantitative skills
• Ability to drive reporting and projects individually and collaboratively with cross-organizational teams

Preferred qualifications, capabilities, and skills

• Excellent interpersonal skills - must have the ability to build strong working relationships key stakeholders
• Ability to multi-task in fast paced environment and comfortable to operate without specific mandate
• Strong judgment and ability to handle confidential/sensitive information
• Expert at roadmap creation and execution, aligning and leading business operations to strategic organizational goals

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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