Desktop Support Specialist_Saint Paul Job at Red Knight Solutions, LLC, Saint Paul, MN

b1V6bHdUR2pESTgzeTBTbTRIbEpiOUdJNnc9PQ==
  • Red Knight Solutions, LLC
  • Saint Paul, MN

Job Description

Red Knight Solutions is currently seeking a  IT Support Specialist  in  Saint Paul, MN.

This is a long-term potential CTH opportunity. The pay will be $23.00(W2) . The conversion is typically around 6 months.

Job Title: IT Support Specialist

Job Description:

We are seeking an experienced IT Support Specialist with a strong background in OSS (Operating Support Systems) and a wide range of technical troubleshooting skills. This role requires expertise in supporting various hardware, software, and network systems, as well as providing timely assistance in a data center environment. The successful candidate will be able to efficiently troubleshoot mobile devices, printers, and hardware-related issues, and be comfortable using tools like SCCM, imaging software, and ticketing systems.

Key Responsibilities:

  • Provide technical support and troubleshooting for mobile devices and printers (local and network).
  • Troubleshoot hardware issues such as no booting, FAN problems, and battery failures.
  • Manage and assist with conference room technology setups.
  • Support and troubleshoot using CMD commands.
  • Handle SCCM for massive installations and updates.
  • Work within a data center environment, with knowledge of network devices and patch cables.
  • Use imaging software to deploy operating systems and applications.
  • Assist with ticket management and resolution using ServiceNow (SNOW).
  • Provide support for MS Office Suite applications and related issues.

Qualifications:

  • Strong experience in OSS and the ability to speak to this knowledge in an interview setting.
  • Hands-on experience troubleshooting mobile devices and printers (local and network).
  • Proficiency with CMD commands and troubleshooting hardware issues.
  • Familiarity with managing conference room technology setups and SCCM for large-scale software installations.
  • Understanding of data center operations, including network devices and patch cables.
  • Experience with ticketing systems, specifically SNOW (ServiceNow).
  • Proficient with the MS Office Suite and capable of troubleshooting related issues.

Interview Details:

  • The interview will be conducted via video and will last approximately 15 minutes.
  • Please dress appropriately from the waist up for the interview.
  • An invite will be sent prior to the interview time.

Job Tags

Local area,

Similar Jobs

Cynergy Rehab Group/Arkids Pediatric Day Centers

Pediatric Occupational Therapists or Occupational Therapy Assistant Job at Cynergy Rehab Group/Arkids Pediatric Day Centers

 ...Come work for an established, supportive company that puts pediatric therapy at the heart of its brand! As an Occupational Therapist, you will assess and treat patients with orthopedic, sensory processing, and social-emotional disorders. You may perform research related... 

Grainger Businesses

Warehouse Supervisor Job at Grainger Businesses

 ...as we continue leading the industry. Join our Imperial Supplies team! Now Hiring Warehouse Supervisor position at our Arlington, TX distribution center This is a full-time position, 40 hours per week, Monday through Friday (11:00 AM 7:30 PM).... 

Stony Brook University

Pediatric Primary Care Physician, Clinical Assistant/Associate Professor, Pediatrics, Pediatric Primary Care Medicine | Stony Brook University Job at Stony Brook University

 ...The Division of Primary Care Pediatrics at Stony Brook Children?s Hospital and the Renaissance School of Medicine at Stony Brook University...  ...~ Residency training programs in Pediatrics, Med/Peds, Child Neurology and selected subspecialty fellowships.~105 Pediatrics... 

Michigan State University

Communications Manager I | Michigan State University Job at Michigan State University

 ...Position Summary Representing the Communications office within the College of Social Science at Michigan State University, this position...  ...alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope... 

The Arnold Group

General Laborer - Cleaning Job at The Arnold Group

 ...apply. Pay Rate/Range:$19/hr Description: Now hiring Industrial Cleaners for a processing facility. This role focuses on general plant housekeeping, maintaining a safe work environment, and following all HAACP procedures to support cleanliness and product...