Customer Success manager Job at Ocean Outdoor, Montana

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  • Ocean Outdoor
  • Montana

Job Description

Description

Ocean Outdoor is seeking a highly motivated and experienced Customer Success Manager to join our Marketing/Advertising/Sales team. As a Customer Success Manager, you will be responsible for ensuring our clients' success by building strong relationships, providing exceptional service, and driving revenue growth. This is a full-time remote position that offers a competitive hourly rate and the opportunity to work with a dynamic and innovative team.

Responsibilities:

  • Build and maintain strong relationships with clients to ensure their success and satisfaction
  • Collaborate with cross-functional teams to develop and execute successful campaigns
  • Identify opportunities for revenue growth and upsell products and services to clients
  • Provide exceptional customer service and support to clients
  • Monitor and analyze campaign performance to identify areas for improvement
  • Develop and deliver regular reports to clients on campaign performance and ROI

Requirements:

  • 3+ years of experience in a customer success or account management role
  • Strong understanding of marketing, advertising, and sales principles
  • Excellent communication and interpersonal skills
  • Ability to build and maintain strong relationships with clients
  • Proven track record of driving revenue growth and achieving targets
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team in a fast-paced environment

Job Tags

Hourly pay, Full time, Outdoor,

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